Raport does the work between intake and treatment.
Raport knows what each patient needs, sends the requests, and follows up until they come back.
The missing piece of the puzzle.
Your EHR Raport reads each patient's whole chart.
Fax Raport sends requests, matches each reply to its patient and forwards it to your fax line.
Email Raport sends from your own inbox. Replies stay in the thread.
Gmail
Outlook
Your team Raport hands your team only what needs a person.
Raport sees every request through.
Her surgery is Dec 8. Ten things have to be ready first.
Oct 21
Raport sends the requests by fax or by email from your own inbox.
- PT notes from her PT clinic
- Medical clearance from her primary care doctor
- Cardiac clearance from her cardiologist
Oct 24
No reply from the PT clinic.
Raport follows up.
Oct 28
Still nothing.
Raport gives your scheduler the number to call.
Oct 30
Her PT notes come in, with six weeks of PT.
Raport reads them. The payer wants twelve, so it asks for the rest.
It builds her prior auth packet from what's there.
Her medical clearance waits on a visit with her primary care doctor.
Raport keeps an eye on that visit.
Nov 24
Her labs can't be drawn any earlier, so Raport asks today.
Dec 7
The day before, Raport checks that everything on her list is in.
The surgery center already has her facility packet.
Dec 8
All ten are in. Her surgeon, your staff and the surgery center have what they need.
Raport does this for every patient at once.
Ruth's PT notes, Ana's auth packet and June's labs are in. Mei's A1c, Theo's cardiac clearance and Hana's nicotine test are still out, and anyone in your office can see that Raport is chasing them.
See how Raport does itCapabilities
What Raport does today.
The first practice on Raport
Staff moved to higher-value work. The office runs as well as it did.
- $100K+ a year saved in payroll, from roles they didn't have to fill
- +1 high-value case a week, about $3,000 to $4,000
- 95% of the time, the pre-visit summary has what the surgeon needs
One practice, not a study. The case-a-week number is an estimate.
See how it worksFair questions
Do we have to change how we work?
No. Tell us how your clinic works today, and we set Raport up to match.
See how onboarding works
How is this different from a CRM or task list?
A task list shows what's open. It doesn't know what each patient needs next, and it can't finish anything. Raport reads the chart, sends the requests, follows up until they come back, and tells you what's left.
We already track all of this in a spreadsheet.
Good. Send it over and we'll build your board from it, so it looks familiar on day one. Raport reads your EHR, so nobody retypes a name.
Where do the replies go?
Back to the right patient's To-Do. Emails stay in the same thread, and every fax is forwarded to your fax line, including any Raport can't place.
What doesn't Raport do?
Phone calls, and anything inside a payer's portal. It builds the prior auth packet, and your staff submits it. When it can't find something, it says so.
What if our EHR isn't on the list?
Tell us which one. Connecting a new EHR is our job, not a project we hand you.
Your team can keep doing it by hand.
Or spend 30 minutes with us. Bring whoever tracks the paperwork and whoever signs off.
If it's not a fit, we'll say so.